Follow these steps to start a Remote Support Session.

• Click on 'Click here to Start a Remote Session'.
• Input the Session ID provided by EMAX Solutions and your name. 
• Click on Join Session
• A small program will download. Run this program and accept all messages and warnings. 

EMAX Support Portal

Our Support Portal will provide the following facilities:

• View tickets created by yourself and/or other users in your company. The system will show both Pending and /or Closed tickets. This information is found under the Tickets tab.
• User Guides and How To examples will be available online. This information is found under the Solutions tab.
• You can raise a new ticket directly from our support portal.